Communication

Course Overview

Effective communication in the workplace is integral to a company’s culture and business success. Whether it’s face-to-face verbal communication in the office, or non-verbal communication like a quick email to a customer, getting the right message to the right person can be vital. Good communication can mitigate conflict and improve engagement among employees. It can also create better relationships, both internally and with customers, that result in a more talented, productive workforce.

Image by Brooke Cagle

Course Content

• The communication cycle
• Communication in different contexts
• Types of communication
• Barriers to communication
• Inclusive communication
• Overcoming barriers to communication
• Effective communication in the workplace
• Consequences of ineffective communication

Course Duration

20-40 Minutes

Acreditations

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£

Course Cost

5

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